Privacy Policy
1. Introduction

LINKA-X (ABN 95 668 504 176), recognises the importance of your privacy and is committed to protecting any personal information we collect about you in accordance with the Australian Privacy Principles.

For the purposes of this Privacy Statement, the word "you" includes website visitors, LinkaX Business registered users and purchasers of LinkaX Business products and services. The word “we” includes LinkaX and all its related entities.

The purpose of this Privacy Statement is to inform you about:

  • What personal & business information about you is collected by LinkaX.

  • How the information is used.

  • With whom the information may be shared.

  • How you can access and change any personal information LinkaX holds about you.

  • What security procedures are in place to protect the loss, misuse or alteration of your personal information by LinkaX.

  • How to contact LinkaX.

This Privacy Statement applies to any personal & business information you provide to us:

  • when visiting the LinkaX website

  • when using Linka X web and mobile app

  • when entering into an agreement with LinkaX and/or another third party

  • when you correspond, or communicate with LinkaX over the telephone or in any other manner including by letter, facsimile or email

Failure by you to provide personal & business information when requested by LinkaX may mean that we are unable to provide certain services and products to you.

2. What types of information do we collect?

LinkaX gathers two types of information about you, namely:

  • a. aggregated information generated by our systems (or third party systems) to track our website traffic but that which does not identify you personally; and

  • b. personal & business information about you and your business such as your name, address, telephone and facsimile number, email address, business details, business turnover, size and structure and in some cases, your billing details and general financial and credit information.

The type of information that LinkaX collects about you is dependent on how you use the services offered on our website and applications you are interested in subscribing to through LinkaX.

Generally, LinkaX does not collect 'sensitive information' about you. Sensitive information includes (but is not limited to) information about your race or ethnic origin, your religion and your sexual preferences. LinkaX will only collect sensitive information about you in the event that it is necessary for the purpose of providing you with a product or service. In such circumstances, LinkaX will only collect sensitive information with your consent unless we are required by law to collect such information from you.

Collection of aggregate data

LinkaX also collects non-personal information in aggregate form to track data such as the total number of visits to our website, the number of visits to specific areas of our website and the domain names of our website visitors' internet service providers.

We use this information, which remains in aggregate form, to understand how our website visitors use our website so that we can constantly improve and enhance our services. We may also share this information with our partners for the purpose of providing you with optimal services.

LinkaX's web servers provide us with your IP address. This assists us in the diagnosis of problems and or support issues with our services.

Cookies

LinkaX uses 'cookies' to provide you with a better, and more relevant, browsing experience. Cookies are able to ‘remember’ your search parameters, and recently viewed ads or profiles, and are also able to collect anonymous browsing data. Based on this data collection, LinkaX can tailor ads that appear to your browsing preferences. Cookies DO NOT collect any of your Personal Information (as that term is defined in the Privacy Act (1988) Cth)). If you would prefer that cookies were not active whilst you browse LinkaX site, you are able to disable cookies via your computer's web browser settings.

3. How we collect information

LinkaX may collect personal information about you when you visit our website and you elect to use our on-line services, when you register as a LinkaX Registered User, when you enter into a contract with LinkaX and, when you deal with LinkaX over the telephone or correspond with LinkaX via facsimile, letter or email or any other mode of communication.

When we speak to you over the phone we may record the calls for training, verification and quality assurance purposes. Any Personal & business Information collected on those calls is used in accordance with this Privacy Statement.

4. How we use your personal & business information

LinkaX may use your personal & business information for one or more of the following purposes:

  • to communicate with you, including via email newsletters

  • to facilitate and process contracts between you and LinkaX and/or third parties

  • to identify the number of people using LinkaX's website services and establish the nature of their interests

  • to facilitate LinkaX registration

  • to conduct LinkaX artificial intelligence business matching activities

  • to provide you with information about LinkaX and its services and products

  • to provide you with best suited business opportunities

5. Disclosure of personal & business information to third parties

LinkaX may disclose your personal & non-sensitive business information (Industry, business size & location) to our advertisers in order to facilitate your expression of interest in a business opportunity.

In some instances, including for example, where you require financial or professional service assistance, LinkaX may collect personal & business information about you (including financial and services required) to pass on to LinkaX's preferred lenders or service suppliers for services you may have requested, loan and/or funding purposes. LinkaX will only pass on this information where you have expressly consented to allow LinkaX to do so on your behalf.

Where your personal or business information is passed on to third party contractors, LinkaX takes reasonable steps to ensure that these individuals and/or organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Where you are asked by a third party to provide your information directly to them (for example, following a referral from LinkaX), the use of your information (personal or business) by these parties partners will be governed by their own privacy policies and is not within the control of LinkaX and we cannot accept responsibility for the conduct of these entities. LinkaX may also disclose your Personal or Business Information to LinkaX’s related bodies corporate from time to time but only for the purpose of assisting LinkaX and its related bodies corporate to provide and improve the products and services offered to users of each of their websites and products including (but not limited to):

  • data enhancement and parsing to facilitate product functionality and service quality;

  • product development to respond to market changes and customer needs and requests;

  • development and improvement of algorithms servicing product functionality (e.g. Search recommendations);

  • IT security measures for the benefit of protecting customer data;

  • data aggregation to support customer experiences, support services, and data analytics; and

  • ensuring the proper and more efficient working of the IT systems and services.

6. Access to and correction of information we hold about you

Upon your request, LinkaX will provide you with access to your personal & business information unless there is an exception which applies under the Australian Privacy Principles. If we deny such access, we will tell you why.

LinkaX may recover any reasonable costs incurred in providing you access to the requested information. To request access to your personal & business information, please contact LinkaX using one of the contact options provided in paragraph 14 of this Privacy Statement.

If you are a LinkaX Registered User, you can access your registered profile at any time.

7. Keeping information up-to-date

LinkaX strives to ensure that the information we hold about you is accurate, complete and up-to-date at all times.

If the personal & business information we hold about you is inaccurate, incomplete, or no longer up-to-date, or you wish for your details to be removed from the website, please contact us at info@linkax.com.au so that we may take reasonable steps to address this and/or discuss alternative options with you.

8. Storage and Security of your personal & business information

LinkaX takes reasonable steps to protect the security of your personal information in accordance with this Privacy Statement.

LinkaX regularly reviews and implements new security and encryption technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. Any information which we hold for you is stored on secure servers, either in Australia or overseas (including the United States of America), that are protected in controlled facilities. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality and privacy of any Personal Information held by LinkaX. Except in the case of breaches of our obligations under the Privacy Act to protect your Personal & Business Information, LinkaX will not be held responsible for events arising from unauthorised access of your Personal & Business Information.

Whilst LinkaX strives to protect such information, we cannot ensure or warrant the security of any information you transmit to us or obtain from our online products or services. Accordingly, use of our products or services is at your own risk.

Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

9. Links to other websites

The LinkaX website contains links to other websites. Please note that these links are intended for your convenience only.

Links to third party websites do not constitute endorsement, sponsorship or approval by LinkaX of the content, policies or practices of those third party websites.

If you have any concerns regarding your privacy when visiting a linked third party, you should ensure that you check the privacy statement/policies of those websites.

10. Destruction of your personal information

We retain information you provide to us and which we collect about you, including personal & business information, for so long as we continue to provide services to you and specifically until such time as you request us to delete your personal & business information. LinkaX will take reasonable steps to destroy or de-identify any personal information about you once the information is no longer required for the purposes for which it was collected or as authorised or required by law.

11. Changes to LinkaX's Privacy Statement

From time to time, LinkaX may make changes to this Privacy Statement. Accordingly, we encourage you to periodically review this statement to remain informed about how we collect and protect your personal & business information.

Your continued use of the LinkaX website constitutes your acceptance of the collection, use and disclosure of your personal & business information to the extent outlined in this Privacy Statement as amended from time to time.

For further information about the protection of your privacy, please visit the Australian Federal Privacy Commissioner's website.

12. Feedback and Complaints about privacy and the LinkaX website

LinkaX welcomes ideas and feedback about all aspects of the LinkaX website. LinkaX stores feedback that users send to us. This feedback may be used to administer and refine the services we provide and may be shared with LinkaX partners either in aggregate form or with specific identifying characteristics removed.

If you have any complaints about our dealings with your personal information including any breaches by us of any Australian Privacy Principles or any questions regarding this Privacy Statement you are able to submit that complaint or query by contacting us at info@linkax.com.au or by telephone or post using the methods detailed in the “Contact Us” paragraph below.

Any complaints received by us will be referred for prompt investigation by our compliance team and a written response will be provided to you as soon as possible.

13. Privacy & Site Changes

From time to time, LinkaX may review and update its Privacy Statement. Revised versions will be updated on this Site.

14. Contact Us

If you have any feedback or questions about this Statement, the practices of this Site, or your dealings with LinkaX, you can contact us on info@linkax.com.au.